The Mortgage Returns concept
was generated by requests from Loan Officers looking for mortgage
industry-specific contact management software. While ACT, Goldmine, and even
Outlook do a sufficient job of tracking key dates and maintaining contact
information, Mortgage Returns goes several steps beyond, incorporating customer
account-specific details into the tracking process. Using Mortgage Returns,
Loan Officers know which clients to contact, when, and why, based on market
conditions, amortization schedules, and calendar-based events.
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Ben April - President
Mr.
April launched Mortgage Returns in February, 2004, bringing more than 14 years
of Customer Relationship Management, database management, and direct marketing
experience to the organization. This extensive experience includes developing,
deploying and managing a multitude of software programs; including several
notable CRM projects for some of the nation's leading Fortune 500 corporations.
Mr. April is a graduate of Indiana
University at Bloomington,
and has been a lifelong resident of St.
Louis, where he and his wife are raising two daughters.
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Jim Blatt - Chief
Operating Officer
Mr. Blatt joined Mortgage
Returns in September of 2004, after spending several months consulting on issues
related to business start-up, developing financial and organization plans, and
analyzing business valuations.
Mr. Blatt developed the
business plan and led the expansion of Mary Engelbreit Retail Stores, doubling
revenues from $3.8 million to $7.8 million in 12 months. Mr. Blatt was fully
responsible for all facets of the retail company, including developing and
leading a sales force of 120 full-time and part-time employees.
Prior to that, Mr. Blatt
spent eight years at Edison Brothers Stores, Inc., in both financial and
merchandising roles. Mr. Blatt's position ranged from senior financial and
analytical member of the management team at The Wild Pair, a 200-store footwear
chain, to the Assistant to the Chief Financial Officer.
Mr. Blatt has an MBA from Washington
University, is married and resides in St. Louis, where he and his wife are raising their son. |
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Danielle Merrick -
Marketing Coordinator
Ms. Merrick came to Mortgage
Returns in October 2006. With a
background in marketing, advertising, promotions and account management, Ms.
Merrick has been integral in the development of the Mortgage Returns Account
Coordinator Team.
Ms. Merrick is a graduate of
Webster University, is married and currently resides in
Illinois. |
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Jessica Bates - Account
Coordinator
A welcomed addition to the
Account Coordination Team, Ms. Bates joined Mortgage Returns in March of 2008. With her came a breadth of experience
in marketing, inside and outside sales, and customer service.
Ms. Bates is a graduate of
Southern Illinois University at
Carbondale, where she studied Advertising and Marketing.
Ms. Bates and her husband reside in St Louis. |
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Michelle Romeo - Account Coordinator/Data Migration Specialist
Ms. Romeo is the most recent addition to the Mortgage Returns team, joining the company in September of 2008. Ms. Romeo was recruited for her expertise in data management and conversion, which have been honed over an eleven year period while working for The ROHO Group.
Ms. Romeo and her son live in Southern Illinois.
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